Frequently asked questions
Feeling inquisitive? Have a read through some of our FAQs or
contact our support team for assistance
This service allows users without internet to access or participate in any event/campaign using their mobile phones. Users simply have to dial *928*428# and follow the prompt.
We are continuously expanding our service coverage and exploring opportunities to serve a broader audience across Africa and beyond. Organizers, Institutions or Individuals outside Ghana who are interested in using USSD Connect can contact us to discuss their specific requirements and customization options.
Yes, security is our stronghold. Our platform employs industry-standard encryption protocols and security measures to protect your data from unauthorized access or disclosure.
Account activation typically takes just a few minutes. However, in some cases, it may take up to 24 hours for our team to review and approve your account.
We accept a variety of payment methods, including credit/debit cards, and Mobile Money (all networks). You can choose the option that is most convenient for you during the checkout process.
No, creating an account is completely free of charge. There are no hidden fees or subscription costs associated with signing up.
Transactions made through our platform are highly secure. We use industry-standard encryption and security measures to protect sensitive information and ensure the integrity of all transactions.
Yes, our Bulk SMS service allows you to send personalized messages to your customers. You can customize message content, recipient lists, and scheduling to deliver targeted and engaging messages.
Yes, we offer dedicated support for setting up and managing election campaigns. Our team of experts is available to assist with campaign setup, voter registration, candidate management, and result reporting.
Yes, our USSD services are designed to be easily integrated with existing systems and applications. We offer comprehensive documentation and support to help you seamlessly integrate our services into your workflow.
You can track the progress of your fundraising campaign in real-time through your account dashboard. Our platform provides detailed analytics and reports to help you monitor donations, track donor activity, and measure campaign success.
You can sell tickets for a wide range of events, including concerts, conferences, workshops, fundraisers, and more. Our platform supports both online and offline events, with flexible ticketing options to suit your needs.